Sustainable eCommerce & AI Security

DisrupTV Episode 361 — with Eric Best, Kunal Agarwal & Maisie Ganzler

In this episode, hosts R “Ray” Wang and Vala Afshar explore the intersection of e-commerce innovation, cybersecurity modernization, and authentic sustainability. Guests include:

  • Eric Best, Co-founder & CEO of SoundCommerce and e-commerce veteran
  • Kunal Agarwal, CEO of dope.security and security strategist
  • Maisie Ganzler, CSBO at Bon Appétit Management Company and author of You Can’t Market Manure at Lunchtime

Why This Episode Matters

Eric Best shares how AI-driven data platforms are transforming e-commerce by enabling smarter personalization while maintaining profitability. Kunal Agarwal dismantles the outdated SWG model and explains how concepts like SSE, SASE, and AI are shaping the next generation of enterprise security. Maisie Ganzler brings an unfiltered perspective on sustainability, calling out greenwashing and offering real-world strategies for companies to become truly sustainable rather than performatively so.

Key Takeaways

Generative AI is not just reshaping how retailers connect with customers—it’s redefining supply chain dynamics and digital trust. Meanwhile, in cybersecurity, forward-looking firms are moving beyond legacy gateways toward fluid, identity-centric security frameworks. Finally, sustainability demands integrity: it's about embedding genuine environmental and social responsibility into brand strategy—not just crafting green narratives.

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Final Thoughts

DisrupTV Episode 361 is a powerful exploration of how AI, cyber strategy, and authentic sustainability intersect in modern business. It emphasizes that successful organizations are built not just on innovation, but on trust, transparency, and leadership rooted in real values.