Nitin Badjatia

For thirty years I've focused on one question: how does a company serve the people it depends on, customers and employees alike?

I answered it as an operator, building product and go-to-market organizations at SAP, ServiceNow, Oracle, and RightNow, most recently as SVP of SAP's Customer Experience portfolio, where I returned a declining business to growth. I'm also an advocate: founding board member of Customer Commons, now helping launch IEEE-7012 (MyTerms).

Today I advise AI startups and established companies, and I'm writing The Reckoning, on how AI reshapes work, expertise, and culture.