Overview

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, is a global intelligence partner to enterprises across healthcare, banking and financial services, communications, media, technology, retail, and utilities.

We combine more than 25 years of domain expertise with an agent-first delivery model to design, build, and operate intelligent enterprise operations.

Our inch-wide, mile-deep practitioners work collaboratively to reimagine business process management. This is our Intelligence That Operates promise, powered by Kairos, the operating system that makes it real.

We unify consulting, implementation, and operations into a single full-stack engagement and underwrite outcomes, not effort, turning deep domain intelligence into a compounding operational advantage for the world's most regulated industries.

Our Firstsourcers are driven to Make It Happen for more than 200 leading global brands, including several Fortune 500 and FTSE 100 companies, across operations in the US, UK, India, Philippines, Mexico, Romania, Trinidad & Tobago, South Africa, and Australia.