Results

Analyst Blog
January 20, 2026

What's Agentic Commerce Without Infrastructure? (Distillation Aftershots)

Future of Work
In this issue, we have to talk about agentic commerce, given how much it was discussed at NRF this past week. The last time we addressed it was an intro to the topic; this time, we have more in-depth links for you to read. First, my take.
Esteban Kolsky
Insight News
January 16, 2026

Meta cuts Horizon Workrooms: So long metaverse meetings

Future of Work
You'll have to remove that Meta Horizons Workroom meeting from your calendar after Feb. 16, 2026. Oh you didn't have one scheduled? Apparently no one else did either. ...
Larry Dignan
Analyst Blog
December 18, 2025

HOT TAKE: Salesforce Solidifies Agentic Sales Engagement with Qualified Pickup 

Next-Generation Customer Experience
Salesforce has made some big MA investments to make its agentic vision a reality. But sometimes, the smaller deals that actually play into core go-to-market motions can have an outsized effect. This might be the case with the deal Salesforce announced yesterday.
Martin Schneider
Analyst Blog
November 20, 2025

HOT TAKE: Adobe Scoops Up Semrush to Expand Brand Visibility Play

New C-Suite
Adobe’s acquisition of Semrush is interesting because it adds significant capabilities and expertise in the gathering, utilization and analysis of brand driven search, including search conducted by large language models (LLMs).
Liz Miller
Insight News
November 04, 2025

Perplexity, Amazon AI agent spat just the start

Data to Decisions
Perplexity said it "received an aggressive legal threat from Amazon" demanding it prohibits its Comet browser users from using AI assistants on Amazon. Get used to similar kerfuffl...
Larry Dignan
Insight News
October 30, 2025

How Wayfair's replatforming sets it up for agentic AI commerce

Data to Decisions
Simply put, Wayfair doesn’t necessarily need a housing market recovery to thrive. On the earnings call, Wayfair CTO Fiona Tan, a BT150 member, laid out the company's AI plans....
Larry Dignan
Insight News
October 14, 2025

Miro aims to smooth out AI, human collaboration

Data to Decisions
Miro, which provides a visual workspace so teams can collaborate on projects, is looking to ease collaboration between AI and humans. The problem? AI has created "single player AI ...
Larry Dignan
Insight News
September 22, 2025

Thoma Bravo buys PROS for $1.4 billion

Data to Decisions
Thoma Bravo has acquired PROS Holdings, a pricing and revenue management software company, in a deal valued at $1.4 billion. ...
Larry Dignan
Insight News
September 17, 2025

Zoom launches AI Companion 3.0, bevy of CX tools

Data to Decisions
Zoom launched its third version of the Zoom AI Companion and layered in AI enhancements, including lifelike AI avatars, across its platform. It also outlined new capabilities for Z...
Larry Dignan
Insight News
September 17, 2025

Google's Agent Payments Protocol fleshes out AI agent commerce

Marketing Transformation
Google launched the Agent Payments Protocol (AP2) in a move that will flesh out how AI agents will handle commerce and transactions. AP2 is an extension of Google's Agent2Agent (A2...
Larry Dignan
Insight News
September 04, 2025

HubSpot’s strategy: Use AI to deliver work, not software

Data to Decisions
HubSpot is betting that a series of new services, Data Hub, new Breeze Agents, Breeze Marketplace and Studio, CPQ in Commerce Hub and Loop, a playbook for inbound marketers, as wel...
Larry Dignan
Insight News
August 24, 2025

Walmart expects AI efforts to drive sales growth

Innovation and Product-led Growth
Walmart's AI strategy is evolving as the company plans four "superagents" that will run across the retailer's operations, but one big theme is that CEO Doug McMillon expects revenu...
Larry Dignan
Insight News
August 20, 2025

Target gets new CEO, continuity in tech, AI strategy

Data to Decisions
Target's incoming CEO Michael Fiddelke is betting that AI, technology and process optimization will return the company to growth while navigating economic uncertainty. ...
Larry Dignan
Insight News
August 11, 2025

Monday plots product, enterprise expansion for 2025

Data to Decisions
Monday reported strong second quarter results, progress in landing enterprise accounts and AI products that are resonating. But a conservative outlook and other moving parts put th...
Larry Dignan
Insight News
July 28, 2025

Figma files for IPO: What you need to know

Data to Decisions
Figma filed for an initial public offering, named ServiceNow CEO Bill McDermott to its board and highlighted its revenue growth as investors got to see why Adobe wanted to buy the ...
Larry Dignan
Insight News
July 08, 2025

Apple names new chief operating officer, Williams to retire

Data to Decisions
Apple said Jeff Williams, chief operating officer, will retire at the end of the year and Sabibh Khan, senior vice president of operations and architect of the company's supply cha...
Larry Dignan