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Quarks

Understanding the Paths to Social Human Capital Management

Future of Work
Evaluating Integrated vs. Embedded Social Technologies for HCM Social networking can improve talent management processes such as employee recognition and rewards, performance management, project and task management, career mobility, candidate sourcing and workforce…
Yvette Cameron
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How to Gain Competitive Edge with Social Adoption

Future of Work
Why Companies Need to Integrate Social Communications into Line-of-Business Processes The transformation of business processes with social media is changing the way companies operate. Traditional business communications, which relied on emails, messaging, meetings and…
Elizabeth Herrell
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Getting Work Done With Social Task Management

Future of Work
Organizations Make the Shift from Simply Sharing Information to Getting Work Done The explosive growth of social business software has created a new set of demands on employees’ time and attention. As people participate in projects with information scattered across multiple…
Alan Lepofsky
Quarks

Mobile Workforce Creates New Support Requirements

Future of Work
Companies Must Provide Virtual Workers with Right Tools and Technologies to Communicate EffectivelyThe number of workers who telecommute has continued to grow, and in the U.S. approximately three-fourths of knowledge workers do business outside of the office on a regular basis…
Elizabeth Herrell
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The Link Between Certification and Partner Profitability

Data to Decisions
How Partner Certification Programs Deliver a Win-Win Trifecta for the Partner, Customer, and Vendor Customers face a deluge of potential service providers who can design, implement, service and support technology implementations. Increasingly, technology vendors continue to…
R Ray Wang
Quarks

Weaving Video into the Enterprise Communications Fabric

Future of Work
Preparing Your Organization for Pervasive Personal Video Tablets and smartphones sporting touch ‘n swipe interfaces along with apps that integrate into the enterprise infrastructure are causing organizations to pause and consider what the future for video should be within the…
E. Brent Kelly
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Is Microsoft Office 365 a Viable Hosted Unified Communications Offering for You?

Future of Work
Office 365 Will Work for Some Organizations, but Not All. Here’s Why. Cloud services are exploding in terms of the number of offerings and their variety. Unified Communications as a Service (UCaaS) is no exception, with over 50 different solutions available on the market…
E. Brent Kelly
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Next Generation UC Empowers the Workforce

Future of Work
Unified Communications Drives a New Wave of Productivity and Collaboration. Today’s workers want the same diversity and ease of communications in the workplace as they experience with their personal devices. Individual use and business communications share common traits. Both…
Elizabeth Herrell
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Demystifying Enterprise Gamification for Business

Future of Work
Gamification describes a series of design principles, processes and systems used to influence, engage and motivate individuals, groups and communities to drive behaviors and effect desired outcomes. Originating from the video game industry, many of these pioneering…
R Ray Wang
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Getting the Most from Your Calibration Process

Future of Work
As HR organizations look to transform their performance management practice from an after-the-fact forced documentation to a driver of business outcomes, calibration can not only improve the perceived fairness of today’s process, but raise the value of performance management to…
Amy Wilson
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Helping HR Bridge the Business Divide

New C-Suite
Human Resource (HR) organizations over the past decade have had considerable success in delivering improved efficiency – and sometimes effectiveness – within the HR fuction and HR business systems. However, HR has had less success delivering clear, definable value…
Amy Wilson
Open Research

Constellation’s Research Outlook For 2011

Data to Decisions
By Phil Fersht, Dennis Howlett, Elizabeth Herrell, Esteban Kolsky, Maribel Lopez, Vinnie Mirchandani, Sameer Patel, Frank Scavo, Alan Silberberg, Brian Solis, and R “ Ray” Wang Organizations Seek Measurable Results In Disruptive…
R Ray Wang, Frank Scavo, Elizabeth Herrell