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Analyst Blog
April 08, 2026

HOT TAKE: Canva Shakes Up MarTech Market with 2 AI and Automation Picks Ups

Marketing Transformation
Canva picks up not one, but two, startups to continue its evolution into becoming a comprehensive engagement platform. But what does this mean for the market that has been trying to consolidate and declutter for years. Is marketing automation ready for a Canva takeover? ...
Liz Miller
Analyst Blog
April 03, 2026

Extracting value from AI? Surely you are joking

In this issue, we explore why AI delivers value unevenly across the enterprise, what is actually working today, and how organizations should approach extracting value over the long term. The current wave of generative and agentic AI has sped up investments and expectations, but the path to lasting enterprise impact is ...
Esteban Kolsky
Analyst Blog
November 24, 2019

Reframing Digital Identity as Data Protection

Digital Safety, Privacy & Cybersecurity
lt;pgt;If as David Birch says quot;we are getting nowhere in digital identityquot; then why not re-frame the problem? Identity is a special type of data, needing extra protection o...
Steve Wilson
Analyst Blog
November 21, 2019

#DF19 from a healthcare perspective

Next-Generation Customer Experience
It was a meeting of the minds as always with the Salesforce Dreamforce confer...
David Chou
Analyst Blog
November 07, 2019

Are you prepared for the HHS fines?

Tech Optimization
The University of Rochester Medical Center (URMC) has agreed to pay $3 millio...
David Chou