As we move into 2026, the question for every executive is: How do we actually measure the success of our technical processes?
It’s not about the depth of your models; it’s about Decision Velocity. In this interview with Constellation analysts Larry Dignan and Michael Ni, we explore why this metric is the key to closing the gap between a pilot program and a successful enterprise-wide implementation.
The Decision Velocity Framework:
Accuracy: Ensuring the reliability of automated returns.
Efficiency: Reducing human-in-the-loop dependencies and removing unnecessary steps.
Contextual Impact: Tailoring metrics to the specific process, whether it's decreasing human-handled call volumes or boosting marketing campaign returns.
Join us as we track these shifts throughout 2026.
