Overview

pAbout Organization (579 of 800 characters)/p pBroadcom is a global communications semiconductor powerhouse built on 50 years of innovation, collaboration, and engineering excellence. As a leading designer, developer, and supplier of a broad range of digital and analog semiconductor connectivity solutions, Broadcom serves the wired infrastructure, wireless communications, enterprise storage, and industrial markets. The company’s solutions include data center networking and storage, enterprise and mainframe software focused on automation, monitoring and security, smartphone components, telecoms, and factory automation. /p p /p

Supernova Award Category

Tech Optimization and Modernization

The Problem

pWith aggressive growth targets and a long-standing commitment to innovation, Broadcom found getting business users the data they needed quickly an ongoing challenge. Because information is housed in a variety of software solutions, including Workday, Oracle ERP, Model N, Oracle Demantra, and Microsoft Excel, developing new analytical dashboards and reports often took anywhere from six to twelve weeks, despite significant investments in a traditional data warehouse and multiple data marts. To ensure teams had the data-driven insights they needed, the company wanted to shorten the time between business request and production availability. /p pProviding users faster access to the information they needed to do their jobs was essential to Broadcom’s continued market leadership, but tapping into billions of rows of data and quickly slicing and dicing huge amounts of information was no small task. The company wanted to empower business users to access this information on their own to eliminate the pressures of technical resource limitations, enable teams to do more with less, and encourage more informed decision-making. /p p /p

The Solution

pBroadcom implemented the Incorta analytics platform, which combines data from crucial enterprise systems, enables access to point solutions like Excel (used by 90% of the company), accelerates the creation of new analytical applications, and reduces report run times from hours to seconds. Incorta offers users across the Broadcom organization a cost-effective, self-service analytics solution that is easy to maintain and requires minimal peripheral technologies for support. Additionally, because the Incorta Direct Data Mapping architecture aggregates business data in real time, a data warehouse and traditional star schema approach was no longer necessary. The system is single sign-on and retains other application security parameters, including row-level security for data access. /p

The results

pWith Incorta, Broadcom put the power of business analytics into the hands of business users. Instead of taking from six to twelve weeks to get a report from request to production, now business users can do it on their own, quickly. What used to take multiple people months to develop can now be done by the requester in a matter of hours or days.  Likewise, users have been able to cut report run times from hours to seconds or minutes. In fact, users have been blown away by how fast they can get the information that they need. /p p /p pIncorta has increased employee productivity throughout the organization by speeding the analysis of complex business data. With an initial roll-out in finance, sales, and marketing, the company put the solution to the test with users that had immediate need for fast, easy access to information and some of the most stringent analytical requirements. The speed, flexibility, and ease of use of Incorta beat initial expectations, which led to requests from other departments. Across the board, users appreciate the depth of insights they can tap into, without the need for IT support. /p p /p pThe new analytics system also aligned with the organization’s focus on adopting technologies that reduce system complexity. /p p /p

Metrics

pBefore integrating Incorta, developing dashboards and reports took Broadcom IT resources 6-12 weeks. Today, business users can create their own dashboards and reports in a matter of minutes or at most days for more complicated requirements./p p /p pPrior to Incorta, running reports against the Oracle ERP could take up to two hours. Now these same reports can be run in seconds./p p /p

The Technology

pThe Incorta Direct Data Mapping architecture consolidates the most essential data pipeline, data science and enrichment, and data analytics tools into a true self-service data experience. Data drawn from applications, databases, streams, and files can be delivered to any kind of user— from business staff and analysts to data scientists./p

Disruptive Factor

pBroadcom has found analytical applications for the use of Incorta enterprise-wide. What started with high-volume users in finance, sales, and marketing has expanded everywhere from RD to mergers and acquisitions. Business users in a variety of departments have found Incorta more efficient, easy to use, and have gained immediate business benefit. For example, after acquiring a number of companies, the organization found itself with vast amounts of data from different organizations that needed to be combined and analyzed. By using Incorta to incorporate this data into analytical applications, employees were able to make more informed decisions even as things were changing quickly. /p p /p pBroadcom also uncovered additional powerful uses of the Incorta platform in areas such as cost accounting and supply chain management. And by integrating Incorta with ServiceNow, the company hasan opportunity to better track and analyze internal IT service requests and use of IT assets for optimal provisioning. Today, whenever Broadcom encounters a business challenge, they immediately explore how Incorta can help. The company considers the flexibility, performance, and fast scaling of Incorta a powerful advantage for its operations enterprise-wide./p p /p

Shining Moment

pAs Broadcom has grown through acquisition, being able to rapidly integrate and analyze data across different organizations has helped the company make faster, more informed decisions with less stress. This seamlessness has helped Broadcom better manage rapid growth. The organization can add scale and expand its footprint based on data-driven insights that can be gathered with unprecedented ease as a result of using Incorta. /p p /p