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Analyst Blog
July 01, 2026

If CRM Is Dead, How Is the Relationship Still Breathing?

Marketing Transformation
There is a conversation that ebbs and flows heralding the demise of categories of technology. One of the favorite tools to meet its grizzly end is CRM. But it is time to debunk a conversation that could be truly detrimental to customer relationships....
Liz Miller
Orbits Blog
August 26, 2014

Why Do People Leave Jobs?

Future of Work
When I begin working with clients I work to understand what their ambassadors...
Gavin Heaton
Orbits Blog
August 26, 2014

Who’s on first?

New C-Suite
I spend a lot of time talking about organizations enabling their employees th...
Brian Katz