Research

Macy’s has rolled out a Google Cloud–powered AI agent called Ask Macy’s, a concierge that leverages multimodal capabilities to move sales along and sort through the retailer’s 2.5 million stock-keeping units (SKUs).

Larry Dignan

Best Practices

May 11, 2026

Joule Studio Enables Enterprise Acceleration

Data to Decisions

Three Practical Use Cases Benchmark How Joule Studio Increases Developer Velocity

Holger Mueller

Quarks

May 11, 2026

Time To Get Loud With Voice-Driven Experience

Future of Work

How Leaders and Innovators Are Advancing Voice With Amazon Nova 2 Sonic

Liz Miller

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Enterprise research, distilled. Real-time analysis from the Constellation pipeline.

Explore Blog

Analyst Blog

May 11, 2026

Time To Get Loud With Voice-Driven Experience: How Leaders and Innovators Are Advancing Voice With Amazon Nova 2 Sonic

Next-Generation Customer Experience

Talking beats typing. At least that’s what today’s digital behavior patterns reveal. For the most part, this demand signal has been answered with one-sided, bot-driven conversations. Thankfully, those days are changing—quickly. In a short period of time, Nova 2 Sonic has proven that although voice is key, speed is the ...

Liz Miller

Analyst Blog

May 10, 2026

Distinguishing AI from Magic

I want to address what we know today about AI (GenAI, more specifically) since the launch of the first commercial GPT nearly 40 months ago. How can we leverage the full strategic ...

Esteban Kolsky

Analyst Blog

May 03, 2026