Nov 15, 2013 10:23pm PST
Why Attend?Parafest 2014 will bring together a diverse group of attendees – Parature users from major industries, preferred partners, product and subject matter experts, industry thought leaders, and more!

At Parafest 2014, you will:

  • Experience industry leading keynotes that provide best practices and actionable tactics within customer service. Past speakers include: Jeanne Bliss, Zappos and Michael Chasen.
  • Receive Parature product training from introductory level to advanced level. Training will be provided by support and PS staff members in interactive classroom settings. These training sessions are only given at Parafest and provide quality chances for your team to improve its Parature product knowledge.
  • Network with both peers and industry experts. Meet, greet and share business cards with folks of similar use cases and/or industries.
  • Attend track sessions led by partners and clients of Parature talking about their use cases and how they are getting value out of the product and company to drive their service initiatives forward.
  • Have access to the Parafest Zone which is always one of the most popular areas of Parafest. This is THE place to talk with a Parature expert about your specific implementation and goals to see where there’s availability for optimization.
  • Spend one-on-one time with the Parature team to accelerate any existing or upcoming projects.  Our customer CSMs are available for 1:1 meetings to go through your business processes as a whole, so that you can value back to your organization from the conference.
  • Listen to Parature’s products team as they present our roadmap giving you the chance to learn more about Parature’s near-term and long-term vision and strategy.
  • Oh yeah, it’s VEGAS!!!
  • FAQsVenue

    Parature has reserved a block of rooms at the The Cosmopolitan of Las Vegas.  The room rate is $185 (plus tax) per night for single or double occupancy. Click here to make your hotel reservations online.

    Guests may also book through our call center at 702-698-7575 (local) or 855-435-0005 (toll free) by referencing your group code, SPAFE4.

    What airport should I fly into?

    McCarran International Airport. For information on transportation, airport terminals and more, please visit https://www.mccarran.com/.

    How many people are expected at this year’s Parafest?

    Approximately 350 people will be in attendance with an audience including customers, industry experts, analysts, press, and of course Parature staff.

    Is the conference in the same location as last year?

    No, this year we are moving the event space to the Cosmopolitan Hotel and Casino at the heart of the Las Vegas Strip.  For more information please see the Venue Page.

    Will I be able to talk to someone about my Parature questions?

    Of course! We encourage you to visit our Parafest Zone where our products and services teams will be on hand to talk all things Parature.  Whether you’re looking to optimize your current system or looking to add functionality, the Parafest Zone is the place to be!

    When is Parafest 2014?

    Parafest 2014 is February 24th & 25th. On site event registration opens at 7am on Monday the 24th.

    When should I arrive for the conference?

    Please come early to take advantage of our classroom training and optimization classes which begin promptly at 9am Pacific Time on Monday February 24th.  If you are flying more than 2-3 hours, it’s recommended that you arrive Sunday evening in preparation for two full days of content and learning!

    When does the conference end?

    Our official conference close will be after the customer celebration event at 10pm Pacific Time Tuesday, February 25th. Thus, departure flights anytime on Wednesday the 26th will allow you to fully participate in the conference content.