• Live Event
Sep 18, 2013 10:04pm PDT

September 18 - 20, 2013 | The W Hotel | Miami, FL (South Beach)The annual Consumer Goods Growth & Innovation Forum, the only event dedicated specifically to the new product process in the CG industry, is designed for executives who understand the importance of creating new brands and services and building brand loyalty. Through a variety of educational sessions and networking opportunities, attendees will gain strategic insight into and actionable information on topics that will help drive innovation throughout their businesses.  Who Should Attend:

  • President/CEO
  • CIOs
  • Innovation Executives
  • VP/SVP/Director of Marketing
  • SVP/VP/Director of Research and Development
  • COOs
  • CMOs
  • New Product Development Executives
  • MIS, IS, IT, Technology

"Innovation is our lifeblood - new ideas and products that make consumers' lives better, build customers' sales & profits, and build P&G's market share, sales, profits, and Total Shareholder Return." - AG LAFLEY, P&G, CEO

Event Information Register
Speaker: 
R "Ray" Wang

Digital Disruption: Lessons Learned in Engaging CustomersSpeaker: R "Ray" Wang, Principal Analyst, Chairman & Founder, Constellation Research Inc. 

Organizations today have a once-in-a-decade opportunity to transform customer experience. While social media, mobile, Big Data, and cloud technology play a key role, organizations must look at transformational innovation regarding customer experiences to attract customers, drive profits, and improve loyalty. Learn how to improve customer interactions and transform customer experiences by building your interaction strategy with the nine C’s of engagement. Understand how new technologies improve engagement and the shift to digital business transformation.
R "Ray" Wang