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While attending the 2013 Aastra analyst event in Dallas in early, May I had the good fortune to sit next to Simon Beebe, Vice President of Product Management at Aastra. Among Simon’s responsibilities are all of the communications endpoints Aastra makes, including Aastra’s line of SIP phones and BluStar video devices.

So, it was with interest that I approached Simon on the idea of a WebRTC-based endpoint device. With his knowledge of endpoint design and manufacturing, I wanted to get a sense as to whether he saw any merit in the idea of a future in which some enterprising person or group creates a dedicated WebRTC device.

Clearly, WebRTC is in its early, and some would say “heady”, days. Simon really saw no drivers for creating a WebRTC-based standalone endpoint that could sit on the desktop. The discussion centered around the bill of materials (BOM) required for such a device and the reality that like any communications device, there would be some real manufacturing costs associated with it. In his mind, Simon could see no real need or advantage for a WebRTC-based dedicated device.

They say that a week is a long time in politics.

That was certainly the case when there was a “daily” news cycle. Any announcements or revelations needed to be revealed in time for stories to be written, edited, photographs to be prepared, processed and newspapers to be printed. Breaking news was the domain of the more instantaneous broadcasters like radio and TV. And even then, only the most explosive news items would break programming.

But the web changed all that.

It’s a cliché to say that the only constant in life is change. And yet, like all clichés, it reveals a deep truth that we all must grapple with. Business owners and entrepreneurs are well aware of the underlying truth of this cliché – yet are often the most unprepared for the disruption that comes with change.

The recent Gartner report “Market Share Analysis: Customer Relationship Management Software, Worldwide, 2012” has generated some controversy among the enterprise software set. The report and other reports such as these, are often used for bragging rights by vendors and for buyers to gauge vendor viability. This specific report attempts to rank CRM software spending by vendor using total software revenue worldwide. The good news – the numbers are directionally correct with claiming the top mantle from SAP this year with $2.525 billion in CRM revenue (see Figure 1). The bad news – many question the accuracy of the actual revenues numbers as listed in the press release, especially for the Microsoft Dynamics CRM business.

PPACA_2HR leaders on the fence about investing in an analytics platform may now have the  justification needed for moving forward, courtesy of the US Federal Government and its impending Patient Protection and Affordable Care Act (PPACA), which goes into effect on January 1, 2014.  With complex requirements and potentially significant financial consequences, the PPACA will require many employers to move beyond standard tracking and reporting platforms to more advanced, real-time decision support tools to proactively manage the many aspects of this complex legislation.

Preliminary speaker list announced

You’re invited to join the Constellation Research team for Connected Enterprise this October 30 - November 1, 2013 at The Ritz Carlton, Half Moon Bay, CA. Connected Enterprise is Constellation’s annual innovation-focused executive summit featuring inspiring keynotes, in-depth market maker interviews, best practices customer panels, visionary industry futures, and executive level networking.  This year's theme celebrates "Moving Beyond The Art of the Possible"

Last year’s acquisition of Dayforce heralded Ceridian’s pivot from a payroll service bureau to an HCM vendor focused on technology and innovation. One year later, Ceridian demonstrates strong customer adoption of its new platform and continued HCM process transformation to enable HR organizations to create a more effective workforce.

As the size of our social networks grow (meaning we connect with more people) it's important that the tools we use make it simple to interact with the right people at the right time. (context matters!) I've found that some collaboration platforms do this well, while others do not.

Here is a good example from Yammer.  Notice when I type "@k" it first suggests Kevin Young, he is not the only person in my network who's name starts with K, but he is person I interact with most frequently. The next two suggestions are based on last name's starting with K. Notice...

We are excited to announce the launch of our refreshed website with a design built around you.

What to expect on the new website today:

  • More media content: webinars, keynote speeches, Connected Enterprise recordings
  • Curated insight around a Business Problem or  Role
  • Updated research agendas
  • Enhanced profile features including a “My Files” feature where you can store and reference all content you’ve downloaded from Constellation Research
  • Deeper profiles of our Analysts. Our new analyst profiles reveal Big Ideas, published and planned research, blog posts, and events in which they are participating. 

Please be sure to check out our new
SuperNova Awards application - now live AND

Information about:
Connected Enterprise - initial speaker list now available

Creativity is hard work. Actually, work, life, everything is hard work.

For every 100 good ideas that you put up, you’ll be lucky to see one take root.

For every “yes” that you get, there’ll be dozens of “nos”.

And for every spark you ignite in others, there’ll be whole audiences of blank faces.

Remember, too, it all takes time.