Announcing my latest Constellation Research report: The Future of Work on Digitally Proficient Teams, The New Cultural and Technical Skills Required
This report contains information that can help all organizations plan for what type of people that want to hire, and for what type of training they want to provide employees.
Here is the executive summary:
Not long ago, many employees’ resumes included their typing speed and skills such as "proficient with word processing and spreadsheets.” But a very different set of skills is required in today’s digital workplace. Now, people need to work across time zones and language barriers. They need to be available almost any time, any place via mobile or wearable devices. They need to know how to create interactive content using social media and live-streaming videos. People need to move beyond boring slide decks and reports and instead visualize data patterns and derive insights to guide more informed decisions. Today’s top employees don’t just do their own jobs, they also embrace the role of company advocates and act as unofficial sales, marketing and customer support staff. Today’s employees even need to recognize that some colleagues are not even human, as artificial intelligence and personal digital assistants become part of our everyday workflow.
The main topics include:
- Work Is Shifting from Communication and Collaboration to Conversation and Coordination
- Conversations Power the Routine Part of Business Processes
- Work Is What You Do, Rather than Where or When You Do It
- Moving from Content Creation to Storytelling
- Cognitive Digital Assistants Help Get Work Done
- Employees Use Data to Work More Effectively
- A Person’s Digital Proficiency Matters More than Age
- Recommendations: Get Started on New Ways to Work
You can download an excerpt here.
You can purchase the report here.