Apr 22, 2014
8:30am - 9:30pm
PDT

Doing more with less has become familiar to many of us —and our workforce is no exception. The World Bank estimates global GDP grew 2.3% in 2012, with expected continued moderate growth in 2013. Much of this growth is driven by the human side of the equation. This illustrate what most leaders know, companies should be able to do more with the employees they have. Employee engagement is increasingly seen as a fundamental mechanism through which to attain superior organizational performance. Organizations can do more with more engaged employees, and even more when these engaged employees are fully enabled - i.e. showing a strong commitment to customer service, product quality and continuous improvement. 

IBM has been working with organizations around the world like TD Bank, Loblaws, AMC Theatres, Slumberland, Performance Bicycle, Petrobras, Detroit Edison Electric, Boston Children’s Hospital and many more, to help them transform their business around workforce engagement by increasing morale, motivation and innovation. Such approaches energize employees who in turn drive superior customer experiences and ultimately drive higher profits. Join us to hear how IBM is leveraging simple approaches to help companies transform themselves to become more relevant in the global marketplace. 

Alan Lepofsky will deliver the keynote address at this event. 

St. Andrews Conference Centre, The Caledonia Room
150 King St. W, 27th Floor
Toronto, Ontario 
Canada

Keynote Address
Speaker: 
Apr 22, 2014
8:15am - 9:00am
PDT

Engagement begins with providing relevant services to your employees. Constellation's latest research shows that segmenting your workforce by digital proficiency; not age is the best method for providing the right services to your employees. Join Alan Lepofsky to learn about the "Five Levels of Digital Proficiency" segmentation model, and get ready to take your engagement strategy to the next level.